Barang-barang yang tidak boleh dikirim
Ini kategori barang yang tidak bisa dikirim lewat GoSend beserta contohnya:
Cukup jelas kan? Jadi jangan coba-coba kirim burung kakatua pake cincin berlian yang suka main kembang api ya!
Setelah baca informasi di atas, sekarang kamu tahu dong apa aja yang bisa dan gak bisa dilakukan kalau mau pesan GoSend? Sekarang kalau ada keperluan bisa langsung #GoSendinAja!
Sebagai agregator logistik, KiriminAja memahami bagaimana ribetnya cara pakai GoSend untuk ambil barang. Padahal GoSend sangat penting sebagai jasa kurir paket jarak dekat.
Apalagi, tahun 2023 ini ditandai dengan makin maraknya transaksi jual-beli online yang menawarkan jasa pengiriman yang praktis. Seperti halnya GoJek yang menyediakan layanan Go-Send.
KiriminAja juga menyediakan layanan pengiriman untuk Anda agar semakin mudah dalam mengirim paket dan berbisnis. Jika Anda belum bergabung dengan kami, yuk segera daftar di Dashboard KiriminAja untuk menikmati macam-macam fiturnya. Setelah itu kita akan membahas lebih lanjut tentang Go-Send.
Go-Send adalah sistem pengiriman barang di mana driver akan mengambil barang dari alamat pengirim, kemudian langsung mengirimkan ke alamat penerima. Go-Send memang dikhususkan untuk jarak dekat, perihal pengiriman jarak jauh, Anda bisa menggunakan aplikasi kirim barang termurah ini sebagai partner bisnis.
Melalui Go-Send, konsumen dapat lebih mudah mendapatkan barang yang diinginkan dengan cepat. Selain itu, alternatif pembayaran yang beragam juga menjadi nilai tambah.
Untuk lebih mudah dalam mengambil barang melalui Gojek, Anda dapat langsung mendaftar di aplikasi Gojek khusus customer. Jangan lupa isikan data diri yang lengkap agar memudahkan transaksi apapun nantinya.
Berikut telah KiriminAja rangkum ketentuan serta cara untuk mengambil barang lewat Go-Send.
Acquisitions and merger
The company's rapid growth triggered a chain of acquisitions and partnerships. In 2016, Gojek announced acquisition of two engineering startups based in India, C42 Engineering and CodeIgnition,[48] and established a development centre in Bangalore, India.[49] They also acquired Leftshift, an Indian mobile application developer,[50] and Pianta, an Indian home healthcare startup.[51]
In 2017, Gojek acquired Loket.com, one of Indonesia's biggest online ticket booking and event management system company.[52] In the same year, it acquired three large network fintech firm in Indonesia; Kartuku, Midtrans, and Mapan, in order to expand its payments business.[53][54]
In January 2019, Gojek acquired a majority stake in mobile wallet Coins.ph.[55] Gojek later sold its stake in Coins.ph in 2022 to former Binance chief financial offider Wei Zhou for $200 million.[56]
In June 2019, Gojek acquired AirCTO, an AI recruiting platform based in Bangalore, India.[57]
In March 2020, Gojek confirmed to acquire Moka, the leading SaaS Point of Sales provider in Indonesia. The talks had been in discussion since 2019 and finalized in March 2020.[58]
In December 2020, Gojek was reportedly in talks with Grab to combine their businesses in what would be the biggest Internet merger in southeast Asia.[59]
In February 2021, Gojek was reported to be close to a merger with Tokopedia, shortly before publicly listing in the U.S. and Indonesian stock markets.[60]
On 17 May 2021, Tokopedia and Gojek confirmed a merger with the establishment of a new entity, GoTo.[61] The establishment of GoTo would make it one of Southeast Asia's largest technology conglomerates.[62] GoTo's gross transaction volume (GTV) was over $22 billion in 2020, across more than 1.8 billion transactions.
In July 2021, AirAsia announced that the company will be acquiring Gojek's business in Thailand via an all-stock deal.[63] Upon the acquisition, Gojek will hold a 4.76% stake in AirAsia's superapp business.[64]
In 2016, it announced a collaboration with Blue Bird, a major Indonesian taxi company.[65] The same year it launched Go-Car, expanding ride-hailing from motorbike fleet to cars, and launched Go-Auto, providing on-demand mechanic services. By August 2016, it had become Indonesia's first online transportation system.[34]
In running their GPS, it partnered with Google Maps.[66] Other partnerships include entertainment; Google Play and MNC Vision. Bill Payment; AEON Credit Service & Suzuki Finance Indonesia. And the national electricity provider PLN, as well as the national health insurance BPJS Kesehatan.[67]
In February 2019, Garuda Indonesia CEO Ari Ashkara told Reuters that Garuda is in advanced discussions with Gojek for the delivery of products sold on Gojek across 17,000 Indonesian Islands.[68]
In August 2019, the Wall Street Journal reported that Gojek had held "preliminary talks" with Amazon on a partnership that would involve the retail giant making a sizable investment in Gojek to tap into the company's delivery infrastructure in order to expand Amazon's market reach in Indonesia.[69]
In September 2020, Gojek announced a partnership with Unilever. As part of this collaboration, Gojek partners with Unilever through the recently launched GoToko. GoToko is a B2B digital platform that connects micro, small and medium enterprises (MSMEs) in Indonesia with leading consumer goods companies. This cooperation allows MSME players to use GoToko to access a complete range of daily necessities products from various brands, including Unilever, at competitive prices and affordable shipping costs.[70]
A research study reports that the average income of full-time driver partners (Rp 3.48 million per month) is 1.25 times higher than the average minimum wage in Indonesia (Rp 2.8 million per month). The average income of driver partners (Rp 3.31 million) is higher than professional employees in general (Rp 3.10 million for transportation sector employees; Rp 2.34 million for industrial sector employees; Rp 2.66 million for staff employees).[71]
As per Temasek Digital's YouTube channel, Gojek has contributed an estimated Rp 9.9 trillion (US$732 million) annually to the Indonesian economy.[72]
Another research article reported that Gojek contributed Rp 8.2 trillion annually into the Indonesian economy through the income of driver partners, an additional Rp 138.6 billion per month are contributed into national economy since SME merchant partners join Go-Food, and Rp 1.7 trillion into Indonesian economy through the income of SME merchant partners.[73][74]
On 22 July 2019, Gojek unveiled a new logo. Its new icon, which nicknamed as "Solv", symbolized Gojek's transformation from being a ride-hailing service to become a super app that provides a variety of smart ways to eliminate hassles.[75]
Awards and recognition
Gojek ranks number 17 in Fortune's 2017 list of "56 Companies that Changed the World,"[98] making it the only company from South East Asia to make the list.[99] In 2019 Gojek once again made it to Fortune's Top 50 Companies That Changed The World, and was the only Southeast Asian company to have been included twice in the list – leaping to number 11 out of 52 global companies.[100] Other international recognition includes Top Performer in ASEAN Award 2017,[101] Entrepreneur of The Year award from Ernst & Young,[102] and Superior Products and Services Awards 2016.[103]
National recognition includes The BrandZ Top 15 Most Valuable Indonesian Brands 2019,[104] Top 3 Brand Performer and Top 3 Most Powerful Transportation/Logistic brands,[105] Top 3 Netizen Choice in Online Transportation,[106] The Best Indonesia Mobile App 2015,[107] Best Startup Category Work Life Balance,[108] Indonesia's Most Admired CEO 2017,[109] and Most Creative in Solving Economic Challenges 2017.[110]
Gojek sponsored the Liga 1 from 2017 to 2018 (in 2017 with Traveloka).[111] Gojek also sponsored Persib Bandung from 2019.[112] Gojek is also one of the local sponsors of the 2023 FIBA Basketball World Cup, which was co-hosted by Indonesia.[113]
Gojek has more than 3,000 employees, including 210 engineers in its three Jakarta-based headquarters, a data science office in Singapore, and an engineering facility in India.[114] The company announced $500 million investment to expand in South East Asia, starting with ride-hailing service in 4 new countries mid-2018.[115] This expansion will add to their number of existing partners, which as of May 2018 includes a fleet of over 1,000,000 drivers, 125,000 merchants for Go-FOOD, and 30,000 professionals for their Go-MASSAGE, Go-GLAM, Go-CLEAN and Go-AUTO service.
Due to the pandemic, Gojek had to lay off 430 employees in June 2020.[116]
The Gojek headquarters in Jakarta revamped an old mall into a modern working space with a cinema, a playroom with arcade games and pool tables, as well as office cafes and nap rooms.[117][118][119]
Pengambilan Barang Lewat Aplikasi Gojek
Saat hendak melakukan pengambilan barang melalui aplikasi Gojek, Anda perlu menentukan terlebih dahulu lokasi pengambilan atau pick up. Untuk lebih mudah, berikut cara-cara yang dapat Anda lakukan:
Setelah melakukan order pengambilan barang, Anda dapat memantau keberadaan driver. Sehingga Anda dapat mengetahui estimasi kapan driver sampai.
Untuk mempermudah komunikasi dengan driver, Anda dapat menggunakan fitur chat dari Gojek. Misalnya untuk memberitahu informasi dan detail tambahan.
Cara Pakai GoSend Untuk Ambil Barang
Pengambilan barang lewat Go-Send, dapat menggunakan tiga alternatif. Cara tersebut berupa pengambilan barang lewat aplikasi Gojek, pengambilan barang lewat gojek melalui toko online, dan pengambilan barang lewat gojek di lokasi yang berbeda.
Untuk penjelasan lebih lanjut, Anda dapat menyimak cara-caranya sebagai berikut.
Layanan GoSend Instant & Same Day
GoSend adalah solusi kamu untuk mengantarkan barang atau dokumen kamu dengan cepat, mudah, dan aman!
Untuk pengiriman dalam kota, saat ini GoSend memiliki dua layanan yaitu, GoSend Instant Delivery dan GoSend SameDay Delivery yang bisa dipilih saat melakukan pemesanan melalui aplikasi Gojek. Berikut adalah perbedaan kedua layanan pengiriman yang dimiliki oleh GoSend.
-- Banyak pengguna Gosend yang mengeluhkan soal layanan pengiriman paket dari Gojek itu.
Ada yang mengeluhkan bahwa pengemudi tak kunjung datang untuk mengambil barang yang hendak dikirim. Ada juga yang mengeluh paket datang terlambat padahal status paket sudah terkirim.
Layanan Gosend terdiri dari dua layanan berbeda, Instant Courier dan pengiriman Same Day Delivery. Tak cuma beda nama, keduanya pun beda harga, dan beda metode pengantaran. Tak cuma itu, tim yang bertugas mengantar paket pun berbeda.
SCROLL TO CONTINUE WITH CONTENT
"Same Day driver-nya berbeda, dedicated [...] khusus (antar) paket Gosend. Same Day fokusnya dalam sehari mengantar paket aja," terang Bayu Ramadhan, Head of Marketing for GO-BOX & GO-SEND di GO-JEK saat ditemui usai acara Harbolnas 12.12 di kawasan Thamrin, Jakarta, Kamis (8/12).
Lebih lanjut, Bayu menjelaskan, layanan ini sudah mulai tersedia diberbagai e-commerce sejak April lalu. Gosend Same Day punya jangka waktu pengantaran 6-8 jam.
"Satu driver bisa mengantar sampai delapan paket maksimal. Jadi 16 alamat, per driver," tambahnya.
Harga untuk Same Day Delivery dibebankan dengan tarif rata, Rp15 ribu. Beban barang yang bisa dikirim untuk Same Day Delivery adalah tujuh kilogram. Jarak maksimal untuk pengantaran adalah 40 kilometer.
Sementara untuk layanan Instant Courier Gosend menggunakan pengemudi Gojek, sehingga pengantaran bisa dilakukan jika ada pengemudi Gojek yang mengambil pesanan paket tersebut.
Layanan Gosend Instant Courier ini menjanjikan pengiriman dengan estimasi pengiriman selama empat jam. Biaya pengiriman di wilayah Jabodetabek dihitung perkilometer, Rp20 ribu untuk delapan kilometer pertama dan tambahan Rp2.500 untuk kilometer setelahnya.
Beban barang maksimal yang bisa dikirim dengan layanan Instant Courier adalah 20 kilogram dengan wilayah pengantaran maksimal 40 kilometer.
Pingkan Irwin, VP Marketing Core Product Gojek menyebut bahwa layanan Instant Courier sudah tersedia di 20 kota yang diperkuat oleh 600 ribu pengemudi.
Tak cuma itu, daerah yang bisa dilayani oleh antaran Same Day dan Instant Courier juga berbeda. Pengiriman Same Day saat ini hanya tersedia di wilayah Jabodetabek saja.
Sementara diluar Jabodetabek, pengantaran e-commerce hanya terdapat pilihan Instant Courier.
Hal-Hal yang Perlu Kamu Ketahui Sebelum Kirim Barang Lewat GoSend!
Kalau pernah kelupaan barang atau perlu cepat kirim paket kamu mungkin sudah pernah menggunakan layanan GoSend. Tapi kamu tau gak berat maksimal barang yang bisa dikirim? Atau GoSend sudah hadir di daerah mana saja di Indonesia? Nah, berikut informasi yang perlu kamu ketahui biar makin #BebasBala dengan GoSend!
Jangkauan layanan GoSend
Sebelum menggunakan layanan pengiriman dari GoSend, tentu saja kamu harus tahu lebih dahulu apakah di tempat kamu GoSend sudah beroperasi! Hingga saat ini, GoSend sudah hadir di 75 daerah yang terbentang dari Sabang sampai Merauke dan siap bantu banyak orang #BebasBala setiap harinya. Untuk memeriksa area jangkauan GoSend, bisa langsung cek di sini!
Coba simak kisah Sendy yang pernah kirim barang dengan GoSend:
“Karena pernah mengirim barang menggunakan GoSend sebelumnya dan puas dengan pelayanan serta cepatnya barang sampai di tujuan, Sendy mau menggunakan lagi layanan GoSend. Kali ini dia ingin mengirim barang dari Jakarta ke Bandung. Sendy langsung mengisi alamat pick-up dan tujuan dengan lengkap. Tapi saat pesan lewat aplikasi, pesanan Sendy gak bisa dilakukan. Sendy bingung kenapa orderannya kali ini error…”
Sayang sekali kalau kamu mau kirim barang dengan jarak seperti orderan Sendy memang tidak bisa dilakukan. GoSend memiliki batas jarak maksimal untuk pemesanan yaitu 50 km. Selama jarak pengiriman masih di bawah angka tersebut, paket kamu tetap akan sampai di hari yang sama.
Ukuran dan berat barang
Paket yang dikirim lewat GoSend akan diantarkan oleh driver dengan motor sehingga ada batasan tertentu untuk ukuran dan berat barang yang dapat dikirim. Ukuran barang maksimal 70 x 50 x 50 cm sementara untuk berat barang kiriman idealnya adalah 20kg agar bisa tetap aman ketika dibawa dengan sepeda motor. Kalau ukurannya lebih besar bisa melanggar peraturan lalu lintas atau dapat membahayakan driver dan juga pengguna jalan lain. Bayangin aja, kalau lagi di jalan ketemu motor bawa kulkas kan ngeri.
Cara Mengambil Barang Lewat Gojek Melalui Toko Online
Cara ini merupakan metode yang dapat memudahkan transaksi berbelanja online. Anda melakukan pesanan belanja dengan cara mengambil barang melalui toko online. Berikut cara-caranya:
Anak Bangsa Bisa Foundation
Yayasan Anak Bangsa Bisa (YABB)/ Anak Bangsa Bisa Foundation is a non-profit organization founded by Gojek to advance equal opportunities and help build more sustainable livelihoods for those who rely on daily income. Established in March 2020 during the onset of COVID-19 pandemic, the initial funding of the foundation was from 25% of annual salary of Gojek senior management team and the budgeted salary increases for all Gojek employees in 2020.[76]
In December 2019, due to stagnant growth, Gojek announced plan to discontinue most of its lifestyle services operating under its Golife brand. GoLaundry and GoDaily services discontinued on 31 December 2019, while GoFix, GoGlam and Service Marketplace services discontinued by mid-January 2020. Gojek still retained GoClean and GoMassage by that time where 90% of lifestyle services order come from.[77] Due to effect of the COVID-19 pandemic on its business, Gojek further discontinued all of its lifestyle services that was still left, namely GoClean and GoMassage, on 27 July 2020. Gojek also discontinued GoFood Festival around the same time period.[78][79]
Gojek operates in many large and medium-size Indonesian cities,[80] and also in rural areas within Indonesia;
Gojek launched its ride-hailing service in Singapore on 10 January 2019 as part of "an enhancement of its beta phase". Its president, Andre Soelistyo, said that it is committed to "bringing choice back to the ride-hailing market in Singapore".[81] In February 2019, Gojek Singapore appointed management consultant and mountain climber Lien Choong Luen as the GM of its Singapore operations.
Gojek has an office in Singapore, with data science and engineering capabilities,[82] and Bangalore, India, which was created with the acquisitions of C42 and CodeIgnition, and focuses on product, engineering and design.[83]
In May 2018, Gojek announced investing $500 million in its international expansion strategy to Vietnam, Thailand, Singapore and the Philippines, starting with ride-hailing, then further replicating the multiple-service business model in Indonesia.[84] These companies will be run by local founding teams, with Gojek providing technological support and expertise.[28][85]
Ketentuan Barang yang Dapat Dikirim Melalui Go-Send
Dikarenakan Go-Send merupakan ekspedisi khusus untuk jarak dekat dan cepat, maka diberlakukan beberapa ketentuan sebagai berikut:
Selanjutnya, sebelum menggunakan fitur Go-Send, pastikan Anda sudah aktivasi akun Gojek. Jangan lupa verifikasi data pribadi Anda juga. Tujuannya agar setiap transaksi dapat dipertanggungjawabkan.
Kabar baiknya, KiriminAja sudah menyiapkan panduan cara mengirim barang lewat Gojek atau GoSend. Anda hanya perlu klik tautan tersebut.
Selain itu, kelengkapan data dan alamat juga dapat mempermudah driver dalam aktivitas pengambilan maupun pengiriman barang.
Cara Mengambil Barang Lewat Gojek di Lokasi Berbeda
Alternatif yang terakhir ini dapat Anda pakai jika Anda tidak berada di lokasi penerima. Misalnya, Anda ada keperluan mendesak ke rumah saudara, tetapi barang segera Anda butuhkan.
Maka, Anda dapat mengubah lokasi penerimaan secara manual. Yaitu dengan menghubungi driver secara langsung. Anda dapat menggunakan fitur live chat atau menghubungi driver lewat WhatsApp.
Kemudian lakukan kesepakatan dengan driver terkait perubahan lokasi penerimaan. Serta negosiasikan tambahan ongkos kirim jika lokasi lebih jauh dari lokasi awal.
Dengan demikian, Anda dapat dengan mudah menyesuaikan lokasi penerimaan sesuai dengan kebutuhan. Sehingga transaksi Anda dapat lebih fleksibel.
Sebagai konsumen, tentu Anda menginginkan kepraktisan dalam berbelanja online. Selain itu, Anda juga pasti menginginkan pengiriman yang aman dengan biaya ongkos kirim yang terjangkau.
Sebagai partner KiriminAja, Go-Send dapat menjadi salah satu alternatif Anda pilih untuk memudahkan kegiatan belanja online Anda. KiriminAja sebagai platform penyedia jasa aggregator logistik juga memberikan kemudahan-kemudahan lain dalam bisnis online.
Kami juga menyediakan berbagai fitur, seperti management order, management staff, management inventory, gudang, serta multi ekspedisi.
Anda dapat mengakses fitur-fitur tersebut secara gratis di dashboard KiriminAja. Setelah itu, Anda melakukan beberapa verifikasi, dan langsung bisa merasakan berbagai layanan serta harga hemat layanan berbagai layanan kurir terbaik Indonesia.
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Indonesian technology company
Gojek's current logo, nicknamed as "Solv", used since 13 December 2022
PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services.[2][3]
Gojek operates in 5 countries: Indonesia, Vietnam, Singapore, Thailand, and the Philippines (through the acquisition of Coins.ph).[4][5][6][7][8] Gojek is the first Indonesian unicorn company[9] as well as the country's first "decacorn" company.[10] It is the only company in Southeast Asia that is included in Fortune's "50 Companies That Changed the World" in 2017 and 2019, ranked at 17 and 11, respectively.[11] As of June 2020, it has about 170 million users throughout Southeast Asia.[12]
On 17 May 2021, Gojek and Tokopedia announced the completion of their merger and established a new holding company, called GoTo.[13][14]
Gojek has won financial backing from investors including Astra International, Blibli, Google, Facebook, PayPal, Mitsubishi, Sequoia, Northstar Group, Temasek Holdings, KKR, Warburg Pincus, Visa, Parallon, Siam Commercial Bank, Tencent, JD.com, meituan.com, and Capital Group, among others.[15]
The name Gojek comes from the term “Ojek” or motorbike taxis[16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers.[17] Gojek app was launched in January 2015,[18] and in less than two years, the app racked up nearly 30 million downloads.[19] Gojek has partnered with Singapore's biggest bank DBS.[20]
Gojek was co-founded by Nadiem Makarim and Michaelangelo Moran. Nadiem, a native Indonesian, holds degrees from Brown University and Harvard Business School. He worked at McKinsey and Co. consulting for three years[21] before starting Gojek from a tiny call centre with only 20 ojek drivers, who later became recruiters.[22] As a loyal ojek user, Nadiem discovered that ojek drivers spend most of their times waiting for customers, while customers waste time walking around looking for an available ojek. Gojek was built to solve this problem, by providing a platform where drivers and riders can connect efficiently and allowing those drivers to improve their income.[23] The other co-founder and long time high school friend, Michaelangelo Moran, aside from serving as the company's Brand Director, is also known for designing the company's first iconic logo and branding the whole company.
As of May 2018, the app offers 18 services,[24] with 2 upcoming new services in the online content business,[25][26] which makes for a total of 20 on-demand services under one platform. Being an Indonesian-run startup played to Gojek's advantage in navigating the local regulatory environment, as well as understanding the local market. This enabled them to bundle features into its app that better suit both local drivers and local consumers.[27] Gojek recruited 100 new graduates in engineering domain from India in 2017.[28]
In 2020, the company launched GoStore, a solution that helps local micro, small, and medium-sized enterprises (MSMEs) set up online stores with ease.[29][30]
Gojek's journey in becoming a unicorn startup started in late-2014 when it secured its first financing round from NSI Ventures (now Openspace Ventures), the venture capital fund in the Northstar Group.[31] Due to rapid growth in early 2015, Gojek attracted additional investments from Sequoia India[32] and Northstar's private equity fund.[33]
After closing a round of funding in August 2016 that raised up to $550 million,[34] two of Indonesia's biggest companies, Astra International,[35] and Blibli.com, invested in Gojek.[36] International investors include tech giants such as American firm Google[37] and Chinese Tencent,[38] along with the global investment company Temasek.[39] A survey revealed Gojek as the most popular ride-hailing app in Indonesia.[40] The company is valued at about $5 billion as of February 2018,[41] which exceeds the total market cap of all transportation companies in Indonesia Stock Exchange (IDX).[42]
In May 2018, it was announced that Gojek is investing $500 million towards its international expansion strategy.[43] In January 2019, the startup closed another round of financing for $2 billion. The total valuation of the company reached $9.5 billion.[44]
In March 2020, Gojek announced it has received $1.2 Billion in funding for its Series F round. The valuation it was seeking for was U$10 Billion USD.[45]
In June 2020, Facebook's messaging platform WhatsApp and PayPal announced they had invested in Gojek as part of the ongoing fundraising round. The size and nature of the investments were not disclosed, but they were described as "meaningful".[46][47]
